The RCI Resort Recognition program is close to ending for this year (2020) and it looks like Peterson’s has received another Gold Crown award for 2020. We are very proud of this accomplishment and hope you are too. We want to express our appreciation to our staff for their service and dedication and our owner’s for your continued support of our ongoing efforts. Please see the letter from RCI below.
As you are aware, RCI comment card reporting is continuously updated as we receive new responses. Below you will find an update on your property’s current scores through June 30, 2020, as compared to the RCI Resort Recognition Program (RRP) award designation thresholds:
If your scores do not currently meet the RCI Gold Crown Resort® thresholds for the time period represented, you may be able to make adjustments to increase your scores. The 2020 awards will be determined based on 12 months of scores as of August 31, 2020. Please continue to monitor your scores for the next few weeks as averages can fluctuate based on new comment cards received.
To monitor your scores at any time, go to www.OurPartnerPortal.com and click the RCI Comment Card Reports application button. On this site, you will be able to view average ratings for check in/out experience, resort hospitality, resort maintenance, unit maintenance, and unit housekeeping based on RCI Comment Cards received, as well as more detailed reporting.
If you are unable to access OurPartnerPortal.com or the RCI Comment Card Reports application, please contact your RCI Account Specialist at (800) 451-0044 for assistance. If you have any questions about the Resort Recognition Program, please contact your Account Executive.
All the best,
RCI RRP Administrator